Q: I have my own installer do you just sell the
product?
A: Yes, S & W sells just the product and will
deliver it to the job site for you.
Q: Do you have a showroom?
A: S & W has three large state-of-the-art showrooms located in both Tampa
& Orlando. The Design Center hours are Monday - Friday 8am to 5pm. For more
information on how to get there and the address go to our
Locations page.
Q: Do I need to make a appointment to come to the showroom?
A:
S & W showrooms are open to the public from the hours of 8:00am to 5:00pm and
you do not need an appointment Monday through Friday or Saturday 9:00 to 2:00
pm; however, if you would like to come to our showroom on any other time, it is
by appointment only. To setup a showroom appointment, please call the number at
the top of the page or fill out the form on the right side of the page.
Q: What forms of payment do you accept?
A: S & W is
dedicated to making the home improvement process as easy as possible. Now we
provide a way for you to easily and securely be pre-approved for your Kitchen
project! We accept cash, Visa, Master Card, and we also have our own
in house financing program through GE.
Q: What is your minimum order?
A: We do not have a minimum
order size
Q: What materials are your cabinets made from?
A:S & W
offers a large variety of cabinets from top brand manufactures. Materials used
include wood, engineered wood, wood veneers, rigid thermofoil
Q: Do you give prices over the phone if I have the Cabinet sizes?
A:We do not give pricing over the phone, but we will gladly price it off of
a set of plans or during a showroom or in-home visit all for no obligation.
Q: What are your hours of operation?
A:We are open Monday
through Friday 8:00am to 5:00pm and Saturday from 9:00 to 2:00 pm
Q: Do you offer special pricing for contractors or builders?
A:Yes,
we do offer special pricing to custom builders and contractors.
Q: What areas do you service?
A:We cover a large area on
the East coast travelling as far north as Ormond Beach and as far south as Palm
Bay all the way to the West coast where we cover as far north as Spring Hill and
as far south as Bradenton.
Q: Do you do plan takeoffs?
A:S & W offers a full service
to our customers whether it is for new construction or remodeling an existing
home. S & W performs plan takeoffs for no charge.
Q. Do you offer financing?
A:Yes, we offer several
financing options. Please inquire.
Q. The big Box Home Centers do the same kind of work as you. Why should we
come to you?
A:We offer a more personalized approach then the
Home Centers. We are locally owned and operated and have been since our
inception. The owners are hands on and involved in the daily operations as well
as being involved in the community. Your sales person will personally lead you
through the job from start to completion. And perhaps the most important reason.
Our pricing is almost always better.
Q. Are your prices competitive with the Home Centers?
A:The
simple answer is yes.. We have comparable brands and on an “apples to apples”
basis we are always less expensive.
Q. I’m going to remodel my kitchen….Can I do some of the work myself to
save money?
A:Yes. Although we have exhaustively shopped and
priced all services necessary for a typical renovation project, the fact remains
that you will save money by doing some of the work yourself. In fact we will
help coach you through which ever parts of the project you choose to tackle
yourself. Often homeowners will ask to perform the demolition portion of the
renovation phase. We will offer advice as to the best methods to produce the
results you seek.
Q. I’m remodeling my kitchen. Will I have to hire my own electrician and
plumber?
A:No. We offer complete renovation services from floor
to ceiling. Although you can hire your own plumber and electrician if you wish.
Q. My neighbor bought her kitchen from you and said she spent $ 10,000.00.
Can I do my kitchen for the same amount?
A:Maybe. In the unlikely event that we could duplicate what your neighbor
did, then Yes. However every kitchen is different and every homeowner makes
different selections that affect the cost up or down.
Q. What choices will impact the cost the most?
A:While
every selection will impact the overall cost, we have found that construction
related costs due to design changes (ie moving your sink to an island, or
removing a dropped ceiling) will have the largest impact. Several cabinetry
related factors will impact the cost as well. Wood specie selection (cherry,
maple etc.) door style (shaker, raised panel etc) and finish options (glazed,
paint etc) can dramatically change the cost up or down.
Q. I want to replace my cabinetry but I just installed wood floors a year
ago. Can I re-do my kitchen but keep the same floor?
A:Absolutely. We can duplicate the same “foot print” without having to
touch the floor. At the same time we can make design and storage changes by
reconfiguring the components. For example, fitting a Lazy Susan cabinet in a
corner where there was a blind corner base.
Q. Last year we put in beautiful new granite counter tops. Our cabinets
are solid wood so we didn’t replace them at the time. Now my wife hates the
cabinetry. What can I do?
A:The perfect solution is to reface. We can change the
appearance of the cabinetry without touching the counters.
Q. Are your cabinets prefab or custom?
A:A. We have both
semi-custom and custom cabinetry. All cabinetry is made per project, not pulled
from stock. Our manufacturers have both standard and custom sizes.
Q. Do you have cabinets in my price range?
A:Yes, we have 12 different cabinet lines that range from
economical to high-end.
Q Do you charge a design fee?
A:One word . . . NO. Our
design services are free and include 20/20 CAD design.
Q. Why is your finish so much better than a local finisher?
A:Our
cabinets are prefinished with a catalyzed conversion varnish finish (the best
finish in the industry) that is baked on at the factory in a dust free
environment to ensure not only the best look, but the most durable surface.
Q. Why should we do business with your company vs. another company like
yours?
A:We have been in business for over 31 years. Our
experienced designers have a working knowledge of construction and building
codes to ensure an accurate installation as well as the best possible design.